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Terms And Conditions

Important

PLEASE READ THE INFORMATION SET OUT BELOW CAREFULLY BEFORE ACCEPTING THESE TERMS AND CONDITIONS, THEN PRINT AND STORE THESE TERMS AND CONDITIONS ALONG WITH ALL TRANSACTION DATA, RULES AND REGULATIONS AND PAYMENT METHODS RELEVANT TO YOUR USE OF THIS WEBSITE.
Introduction to the general terms and conditions
PAPPAKAYA operates this online sports betting and gaming website. PAPPAKAYA is regulated and licensed in compliance with the laws and regulations of the Philippines to conduct remote betting and gaming business. PAPPAKAYA is the operator of this website https://pappakaya.com/ through which PAPPAKAYA provides its online sports betting and gaming services.
General terms and conditions
The following are the terms and conditions governing the use of this Website. All user activities on the Website are subject to and governed by these terms and conditions.
  1. Applicability of these Terms and Conditions
    1. By clicking on the ” Agree ” box and/or proceeding to access the website, and/ or otherwise by opening an account with PAPPAKAYA, and/or placing a bet with PAPPAKAYA, you are deemed to have read, understood and accepted these terms and conditions . By agreeing to these terms and conditions and/or because of your continued use of the Website, you are bound by these terms and conditions and by PAPPAKAYA rules and regulations and privacy policy that are incorporated by reference herein. If there is any inconsistency between these terms and conditions and any document incorporated by reference, these terms and conditions will prevail at all times.
    2. PAPPAKAYA reserves the right to amend at any time without prior notice, these terms and conditions, rules and regulations, and privacy policy as it sees fit from time to time. It shall be your responsibility to periodically check these terms and conditions for any amendments or modifications that govern the continued use of this Website. Amendments or changes in these terms and conditions shall become effective immediately upon their posting.
    3. The terms and conditions, rules and regulations, and privacy policy are written in English. If these terms and conditions, rules and regulations, and privacy policy are translated into any language other than English, the English version will prevail over any translation.
  2. Your Representations
    1. In accepting these terms and conditions, you irrevocably and unconditionally represent and warrant, and are bound without reservation or limitation (as the case may be) to such representations and warranties, that:
      • You are at least 18 years of age, or the age of consent or majority in your home jurisdiction, whichever is higher
      • Legally able to participate in Sportsbooks within your home jurisdiction
      • Has the mental capacity to take responsibility for your own actions and be bound by these terms and conditions.
      • PAPPAKAYA reserves the right at any and all times to void any transactions involving minors or other incapacitated individuals, as the case may be.
    2. If you wish to place a bet with PAPPAKAYA, you should note that there may be specific laws in your country, place of residence, or the place where such bets are placed from, which prohibit online betting and/or online gaming (collectively, “gambling”) or the use and access of this website. You irrevocably and unconditionally represent and warrant, without reservation or limitation, to PAPPAKAYA that you will not access or register on the Website at any time:
      • from within a jurisdiction that prohibits the access or use of this website for any reason whatsoever
      • from within a jurisdiction that prohibits gambling
      • if you are a citizen or resident of a nation state that prohibits its citizens from participating in gambling (regardless of their current location)
      • if you are a citizen or resident of the following countries or jurisdictions: Hong Kong Special Administrative Region of the People’s Republic of China, the United States of America or its territories, Israel, France, Turkey, Taiwan and the Republic of the Philippines (collectively ” Prohibited Jurisdictions ” ).
    3. You further agree, accept, irrevocably and unconditionally represent and warrant without reservation or limitation to PAPPAKAYA that:
      • it is your sole responsibility to ensure compliance with your applicable local or national laws before registering with and/or placing bets with PAPPAKAYA. You are encouraged to seek independent legal advice before registering and/or placing any bets with PAPPAKAYA to verify that your proposed dealings with PAPPAKAYA is not contrary in any way to any such laws. PAPPAKAYA does not accept any responsibility for your breach of any applicable local or national laws and you shall hold free and harmless PAPPAKAYA and indemnify it for any damages it may sustain as a result of such breach.
      • you acknowledge and recognize that PAPPAKAYA is legally and licensed for the provision of sports betting services, hence PAPPAKAYA taking the position that it is rendering Services from a jurisdiction where is legally permissible to do so, licensed and regulated and making an effort to not take business from Prohibited Jurisdictions or Customers in, or from Prohibited Jurisdictions.
    4. Without limiting clause 2.2 and 2.3 in any way, legal persons or entities (such as but not limited to corporations, partnerships, companies and other legal entities) residing/domiciled, physically located, or incorporated within, with any business presence in, or targeting markets of, the Prohibited Jurisdictions may not at any time use any of the services or products offered by PAPPAKAYA in anyway. Accordingly, you irrevocably and unconditionally represent and warrant without reservation or limitation to PAPPAKAYA  CLUB that:
      • you are not residing/domiciled, physically located, or incorporated within, with any business presence in, or targeting markets of, the Prohibited Jurisdictions
      • you will not place any bets from any of the Prohibited Jurisdictions.
    5. PAPPAKAYA reserves the right to request proof of identity and age as a condition precedent to allow registration, access and participation in this Website, and at any stage, in order to verify that minors are not participating. PAPPAKAYA may cancel your account and exclude you from participating if proof of age is not provided or if PAPPAKAYA suspects you are underage or otherwise legally incapacitated from participating.
      You agree that your use of this Website is at your sole risk and further understand and agree that by using the Website and/or the services offered herein, you may lose money on bets placed and you accept full responsibility for any such loss.
    6. You agree irrevocably and unconditionally represent and warrant without reservation or limitation to PAPPAKAYA that you will not represent yourself as an agent or affiliate of PAPPAKAYA without a written statement to that effect from PAPPAKAYA; and furthermore that you shall, in no way market, advertise, publicize, or promote PAPPAKAYA or PAPPAKAYA Services without the previous written consent of PAPPAKAYA.
    7. You warrant that you will not attempt to attack, hack, make unauthorized alterations to, or introduce any kind of malicious code to the Website. As such, you will not, without limitation
      • reverse engineer or decompile (in whole or in part) any software available through the Website.
      • make copies, modify, reproduce, transmit, alter, use or distribute all or any part of the Website or any material, streaming services or event footage, or information contained on it.
      • disclose account information to any third party.
      • contravene any of the provisions stated herein especially but not limited to Clause 6 below.
      • cheat, deceive, trick, misinform or defraud PAPPAKAYA in any way through the use or abuse of PAPPAKAYA’s services or this Website. Should PAPPAKAYA suspect that you have failed to abide by the terms of this provision, PAPPAKAYA shall have the right, in addition to any other remedy, to freeze or suspend your account with PAPPAKAYA in order to carry out further investigations. If it is confirmed that you have failed to abide by the terms of this provision, this will result in the termination of the Services to you, closure of your account and forfeiture by PAPPAKAYA of any amounts in your account.
    8. You will inform PAPPAKAYA, as soon as reasonably possible, of any error in any payments you received, or payments paid to, PAPPAKAYA and any errors in your account information held by PAPPAKAYA of which you become aware in order for such error to be dealt with by PAPPAKAYA in accordance with Clause 5 below.
    9. You will not allow or authorize any other person or third party (including but without limitation to, any minor) to use PAPPAKAYA’s services, use your account or accept any winnings on your behalf.
    10. You will forthwith report any and all winnings to the proper authorities if you reside in a jurisdiction where such winnings are taxable or are otherwise required by law to be disclosed, and PAPPAKAYA shall not, in anyway, be liable for your failure to do so.
    11. You agree to fully indemnify, defend and hold PAPPAKAYA, and its officers, directors, employees, consultants, advisors, agents and suppliers harmless, immediately upon demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, (regardless of theory of law) arising out of your breach of any of the terms and conditions or the rules and regulations or any other liabilities arising out of your use of the Website or use by any other person accessing the Website using your Account Information details.
  3. Account Information and Personal Information
    1. You may only deposit money with PAPPAKAYA through the pre-approved payment methods available in the Website, you must only deposit and receive money through the same Payment Solution Companies authorised by PAPPAKAYA ( ” Authorized Payment Solutions ” ) used to deposit funds, except when you deposited money directly with PAPPAKAYA. Authorized Payment Solutions cannot represent themselves as authorized to receive funds on behalf of PAPPAKAYA without a previous written statement to that effect from PAPPAKAYA; and furthermore Authorised Payment Solutions cannot in any way market, advertise, publicize, or promote PAPPAKAYA or PAPPAKAYA Services without the previous written consent of PAPPAKAYA.
    2. To access PAPPAKAYA’s betting services, you must first register on the Website and open an account.
    3. You agree to provide all relevant Personal Information to PAPPAKAYA on registration and it is your responsibility to ensure that your Personal Information are kept up-to-date on the Website, especially address, telephone number and payment/bank details (if applicable). You must provide truthful information when opening an account and failure to do so will result in a breach of these terms and conditions and immediate closure of the account forfeiting all money available in the account to PAPPAKAYA. You agree upon request by PAPPAKAYA to provide PAPPAKAYA with any documentation to verify the Personal Information you have provided to PAPPAKAYA. You authorise PAPPAKAYA to use any lawful means that PAPPAKAYA considers necessary to verify the Personal Information you have provided as set out in the online enrolment form ( ” Personal Information ” ). Such Personal Information includes all required information from you, as determined by PAPPAKAYA in its sole and absolute discretion, so as to allow PAPPAKAYA to properly identify you. When the aforementioned online enrolment form has been submitted to, and accepted by, PAPPAKAYA, you will be deemed a Registered Customer ( ” Registered Customer ” ). PAPPAKAYA reserves the right of accepting or rejecting registration for any reason whatsoever. Only Registered Customers may use PAPPAKAYA’s Services and bet only up to their bet limit or monetary amount available in their account.
    4. You may open only one account on the Website and with PAPPAKAYA. Any additional accounts that are opened may be closed by PAPPAKAYA and any outstanding amount returned to you or all such accounts may be treated as one joint account and merged together by PAPPAKAYA, in either case at PAPPAKAYA  CLUB’s sole and absolute discretion. You agree that PAPPAKAYA shall use any method it deems reasonable to determine if two or more accounts belong to the same customer.
    5. As a Registered Customer, you will be presented with a username and password ( ” Account Access Information ” ) which you will only use personally. It is your responsibility to ensure that the Account Access Information remains confidential at all times and you shall be fully responsible for any misuse and/or unauthorised disclosure of Account Access Information to any third party. If you are concerned that your Account Access Information has been made available, its security has been compromised or has been accessed by any third party, you should forthwith notify PAPPAKAYA immediately whereupon new Account Access Information may be provided by PAPPAKAYA to you. Any bets or requests made online where the correct Account Access Information has been used will be considered valid and binding to you and PAPPAKAYA. Only after your notification to PAPPAKAYA that your Account Access Information has been compromised and PAPPAKAYA suspending the account will bets or requests made online with the Account Access Information be deemed void.
    6. PAPPAKAYA may require you to change your password or your Account Access Information from time to time or PAPPAKAYA may suspend your account if PAPPAKAYA has reason to believe that there is likely to be a breach of security or misuse of the Website. PAPPAKAYA may, at its sole and absolute discretion, change your Account Access Information upon prior notice to you.
    7. To maintain a high level of security to protect customer funds, PAPPAKAYA may perform random security checks. You hereby accept that PAPPAKAYA maintains the right to demand additional information and/or documentation from you in order to verify your identity as the account holder in the event of such a security check.
    8. You should check your account balance each time you access the Website. In the event of any discrepancies in your account balance, it is your responsibility to forthwith notify PAPPAKAYA at the earliest opportunity of such discrepancy in your account balance and provide V9BET with your record of transactions since the date when you last verified your account balance. Should PAPPAKAYA not receive any notification of any such discrepancies in your account balance for a particular month within thirty (30) calendar days from the last day of the said month, you agree to forfeit any and all claims for any discrepancies in your account balance and accepts all information in your account at the end of the said period.
    9. PAPPAKAYA reserves the right to close or suspend your account with PAPPAKAYA and to either refund or withhold the balance of that said account, at V9BET’s sole discretion, without further explanation and without prior notice to you. In this event, however, outstanding bets will be honored, provided always that you have properly placed the bets in accordance with these terms and conditions.
    10. You may withdraw money from your account provided that there is sufficient balance in your account and the withdrawal has been confirmed by PAPPAKAYA, and in accordance with posted Guidelines for withdrawals, if any, available on the Website.
    11. You may cancel your account with PAPPAKAYA at any time by informing PAPPAKAYA in writing of your intention to do so by contacting us at cs@PAPPAKAYA.com. If you decide to cancel your account with PAPPAKAYA, you must stop using the Website immediately. Only after notification by PAPPAKAYA that your Account has been cancelled will bets or requests made online with the Account be deemed void, You will continue to be liable for any activity on your Account until such notification of Account cancellation from PAPPAKAYA.
    12. It is your responsibility to actively maintain your account with PAPPAKAYA. In this regard, you have to have at least logged in once to the Website and utilized PAPPAKAYA services in any twelve (12) month period to maintain an active account. If your account is inactive for twelve consecutive (12) months or longer, PAPPAKAYA reserves the right to close your account with PAPPAKAYA and you agree to forfeit any outstanding balance and all claims against PAPPAKAYA.
    13. PAPPAKAYA may suspend or cancel at any time your account if you breach any of your obligations under these terms and conditions. In case of your material breach of any of the provisions of these terms and conditions, as determined by PAPPAKAYA in it’s sole and absolute discretion, PAPPAKAYA reserves all its rights and remedies against you under these terms and conditions and at law. Further, PAPPAKAYA reserves the right to retain any outstanding funds from you as a guarantee of your obligations hereunder and/or any liability arising from the said breach of these terms and conditions.
  4. Terms of Bet Acceptance
    1. PAPPAKAYA will only accept bets from Registered Customers made online via the Website.
    2. You are only deemed to have placed a bet if you are a Registered Customer at the Website, and your bet is deemed to be placed from the jurisdiction of the Internet Protocol Address recorded by PAPPAKAYA from where you are accessing the Website. A bet is deemed accepted only when it has been accepted and recorded by PAPPAKAYA gaming server in the jurisdiction where PAPPAKAYA gaming server is located. PAPPAKAYA will notify you through the Website when such bet has been accepted and recorded by PAPPAKAYA in accordance with the above. A bet is deemed completed when accepted and recorded in the jurisdiction where PAPPAKAYA gaming server is located and you have been notified of said acceptance and recording, all in accordance to these terms and conditions.
    3. When you have successfully placed a bet on the Website, you will receive an electronic acknowledgement (notice), which is confirmation of acceptance and record of the bet by PAPPAKAYA.
    4. A bet will be deemed void if it is not transmitted in full, including but not limited to instances where the bet transmission has been disrupted or interrupted due to technical problems.
    5. You will not be allowed to cancel or change your bets once these bets have been placed, accepted and recorded by PAPPAKAYA and PAPPAKAYA is under no obligation to cancel bets that have been validly placed, accepted and recorded in accordance with these terms and conditions. If there is any dispute relating to the placement of a bet, you should notify PAPPAKAYA before the finalization of the acceptance of such bets and/or before the event on which the bet has been placed occurs. PAPPAKAYA shall investigate such disputes accordingly and resolve them reasonably in its sole and reasonable discretion.
    6. For the protection of your interest and that of PAPPAKAYA, all electronic transactions will be recorded by PAPPAKAYA. When a dispute occurs which cannot be resolved by PAPPAKAYA management, the relevant recording(s) will be used as evidence in such a dispute. You hereby agree that such recordings will be the ultimate authority in resolving such disputes that are true and accurate and resolve the dispute as a last recourse.
    7. PAPPAKAYA reserves the right to suspend or prohibit further betting on a market at anytime without prior notice to you at PAPPAKAYA’s sole and absolute discretion. When a market is suspended or access to it prohibited, any attempted bets entered thereafter will be rejected.
    8. PAPPAKAYA reserves the right, at its sole and absolute discretion, and without explanation given to you, to refuse any bet or part of any bet without explanation and/or suspend or close an account at anytime for any reason, if it has reasonable belief that continued use of the account would create damage or loss of any kind to you or to PAPPAKAYA; or during the investigation of a breach of the terms and conditions, rules and regulations, or privacy policy; if PAPPAKAYA has confirmed a breach of these terms and conditions; or, if you have filed a complaint.
    9. PAPPAKAYA does not accept any responsibility for failure in any equipment or telecommunication that prevents the correct placing, accepting, recording or notification of bets.
    10. PAPPAKAYA shall not, in any event, be liable for any damages or losses that are deemed or alleged to have resulted from or been caused by the Website or its content, including but without limitation to, delays or interruptions in operation or transmission, communications lines failure, any person’s use or misuse of the Website or its content, or any errors or omissions in content in relation thereto.
    11. Bets will be accepted up to the advertised deadline of until when bets are accepted ( ” deadline ” ) for any given event. Such deadlines are deemed to be incorporated by reference into these terms and conditions and you have agreed to. If a bet is inadvertently accepted after its deadline, the bet shall be deemed void and PAPPAKAYA reserves the right to void any such bet.
    12. Bets placed by credit or debit card do not become valid until PAPPAKAYA (or its Authorised Payment Solutions) has received payment in full, subject always to Clause 4.2 above. In the event that you have placed a bet prior to payment in full, then such bet shall be automatically voided.
    13. Your account must have a positive funds balance reflected in excess of the bet amount in order for you to be able to place bets. Otherwise bets will not be allowed.
    14. All prices/lines displayed on the Website are subject to variation but become fixed at the time a bet is placed, accepted and recorded in accordance with Clause 4.2 above. PAPPAKAYA reserves the right, at its sole and absolute discretion without explanation, to change the odds, prices, or any information on a bet type, market or event at any time without prior notice to you. PAPPAKAYA likewise reserves the right at its sole discretion to either void or reject any affected bets at any time or to correct any error when by error, omission or mistake the incorrect odds, prices, or any information on a bet type, market or event at any time where displayed. PAPPAKAYA will place a prominent notice on the Website in such events.
    15. The maximum bet amount that you may place on any market or event varies according to the specific bet type, and is subject to change without prior notice at PAPPAKAYA sole and absolute discretion.
    16. You acknowledge and agree that your Account with PAPPAKAYA is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Any monies deposited with PAPPAKAYA in your Account shall not attract any interest. As such, we do not provide particular protection for the monies deposited in your Account in the event of our insolvency.
  5. PAPPAKAYA Conduct and Limitation of Liability
    1. Winnings will be credited or loses reflected to your account following confirmation of the final result from the relevant, reasonably appropriate, source (which in the case of a sporting event is most likely to be the sports governing body).
    2. Should funds be credited to or debited from your account in error, it is your responsibility to notify PAPPAKAYA of the error without delay. Any sums credited to you due to the error will be deemed invalid and must be returned to PAPPAKAYA. You may not dispose of or place bets using funds credited to your account in error and PAPPAKAYA reserves the right to void any transaction (including bets) involving such funds. You hereby agree to the return of any erroneously credited funds that you may have withdrawn and winnings from bets placed using such erroneously credited funds.
    3. PAPPAKAYA will not be held responsible for any typographical, technical, or human error in posting odds and/or handicaps. In the event of error, PAPPAKAYA reserves the right at its sole discretion to either void any affected bets at any time or to correct the error.
    4. PAPPAKAYA. will under no circumstances be held liable in equity, contract, tort, negligence, or otherwise (or any theory of law) for any damages or losses whether direct, indirect or any other nature, without limitation, that are deemed or alleged to have resulted from or been caused by the Website or its content including, but without limitation to, errors, inaccuracies or ambiguity in the Website or its contents, failures, malfunctions, delays or interruptions in operation or transmission, communication line failure, any persons, use or misuse of the Website or its content, any errors or omissions in content, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss or damage (even where you have notified PAPPAKAYA of the possibility of such loss or damage).
    5. PAPPAKAYA will not be responsible for any breach of these terms and conditions caused by circumstances beyond its reasonable control.
    6. PAPPAKAYA reserves the right to withdraw the Website or elements of the Website at any time, and save for any rights that you may have over deposited funds in its account, PAPPAKAYA will not be liable to you in any other way as a result of any such action.
  6. Use of the Website
    1. Without limiting its ability to seek alternative remedies, PAPPAKAYA may, in its sole and absolute discretion. restrict your ability to use the Website, suspend or terminate your account, void any bets, forfeit or withhold funds, if PAPPAKAYA has reason to believe or suspicion that your dealings with V9BET constitute fraudulent activity, wrongdoings or related to money laundering. You acknowledge that if your use of the Website is in breach of any local or national laws, such as but not limited to, fraud or money laundering, any payments you make with or by PAPPAKAYA may be liable to forfeiture or may be frozen by PAPPAKAYA. To the extent permitted by law, PAPPAKAYA shall not be liable to you for any such payments, nor shall it incur any liability to you where PAPPAKAYA is required to give information or documentation relating to any relevant regulatory authority.
    2. PAPPAKAYA reserves the right to void any or all bets made by, and/or withhold payments payable to, any person, group of persons or legal entities acting in concert or as a syndicate to defraud PAPPAKAYA, pending the outcome of a subsequent investigation by the proper authorities.
    3. You agree to indemnify PAPPAKAYA, its directors, employees, shareholders, consultants and advisors for all losses and damages suffered by it as a result of fraud, or reasonable belief that there is fraud and/or a money laundering activity. The withholding and forfeiture, and claims for losses and damages will extend to all customers who are involved and/or which PAPPAKAYA believes to be involved in such fraud and wrongdoings.
    4. ” Wrongdoings ” and/or ” fraud ” shall include but not be limited to attempts to circumvent these terms and conditions, rules and regulations, single account per player requirement, betting limits, the win limits, hacking, unauthorized use of the Account Access Information, Account or third party accounts, attempts to circumvent or bypass any security mechanisms available on the Website or PAPPAKAYA systems or networks, wrongfully, deliberately or knowingly transfer funds from a third party’s account or funds not lawfully owned, any act or omission through use of the Website of PAPPAKAYA’s services cause any harm to PAPPAKAYA or to any third party, false Personal Information, fund transfers in sports betting and any actions and/or omissions which PAPPAKAYA reasonably deems to be fraudulent and/or a wrongdoing/s.
  7. General Rules and Specific Event Rules
    1. For the Online Sportsbook, the following terms shall govern:
      1. “Online Sportsbook” shall mean PAPPAKAYA internet betting system on the Website and related services and gaming activities as offered and listed at https://www.PAPPAKAYA.com including but not limited to, online sportsbook, online casino and/or online bingo hall and/or online poker room and/or progressive jackpot games and/or any other games, where applicable. “Software” shall mean the software licensed to PAPPAKAYA including any program or data file or any other content derived there from, that is required to be accessed or otherwise utilized by you from the Website enabling you to participate in the Online Sportsbook.
      2. PAPPAKAYA hereby grants you a personal, non-exclusive and non-transferrable right to use the Software, for playing in the Online Sportsbook and other online games, in accordance with the following provisions:
        1. You are not Permitted to:
          • install or load the Software onto a server or other networked device or take other steps to make the Software available via any form of bulletin board, online service or remote dial-in, or network to any other person; sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in this agreement), the license to use the Software or make or distribute copies of the Software;
          • translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the Software;
          • copy or translate any user documentation provided ‘online’ or in electronic format;
          • reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the Software or to create derivative works based on the whole or on any part of the Software;
          • enter, access or attempt to enter or access or otherwise bypass our security system or interfere in any way (including but not limited to, robots and similar devices) with the Online Sportsbook or the Website or attempt to make any changes to the Software and/or any features or components thereof;
          • Vforward streaming services and event footage on the Website to any other person and/or transfer or otherwise post such materials on any electronic communications site or service which can be accessed by any third party.
        2. You do not own the Software. The Software is owned and is the exclusive property of a third party software provider PAPPAKAYA, (the ‘Software Provider’). The Software and PAPPAKAYA documentation which have been licensed to PAPPAKAYA are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the Software does not give you such ownership of any intellectual property rights in the Software. This agreement applies only to the grant of the license to use the Software.
        3. THE SOFTWARE IS PROVIDED AS IS WITHOUT ANY WARRANTIES, CONDITIONS, UNDERTAKINGS OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. WE HEREBY EXCLUDES ALL IMPLIED TERMS, CONDITIONS AND WARRANTIES (INCLUDING ANY OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR ANY PARTICULAR PURPOSE). WE DO NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS.
        4. PAPPAKAYA DOES NOT WARRANT THAT THE SOFTWARE WILL BE NON-INFRINGING OR THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR FREE OR UNINTERRUPTED OR THAT ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVERS ARE VIRUS-FREE. IN THE EVENT OF COMMUNICATIONS OR SYSTEM ERRORS OCCURING IN CONNECTION WITH THE SETTELMENT OF ACCOUNTS OR OTHER FEATURES OR COMPONENTS OF THE SOFTWARE NEITHER PAPPAKAYA NOR OUR SOFTWARE PROVIDER WILL BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY COSTS, EXPENSES, LOSSES OR CLAIMS ARISING RESULTING FROM SUCH ERRORS. PAPPAKAYA FURTHER RESERVES THE RIGHT IN THE EVENT OF SUCH ERRORS TO REMOVE ALL RELEVANT GAMES FROM THE SOFTWARE AND THE WEBSITE AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS.
        5. You hereby acknowledge that it is not in PAPPAKAYA control how you use the Software. You load and use the Software at your own risk and in no event shall PAPPAKAYA be held liable to you for any direct, consequential, incidental or special damage or loss of any kind (except personal injury or death resulting from our negligence).
        6. The Software may include confidential information which is secret and valuable to the Software Provider and/or PAPPAKAYA. You are not entitled to use or disclose that confidential information other than strictly in accordance with the terms of this agreement.
      3. You agree to fully pay any and all payments due to us or any third party in connection with the use of the Online Sportsbook. You further agree not to make any charge-backs and/or renounce or cancel or otherwise reverse any of your due payments and in any such event, you will refund and compensate PAPPAKAYA for such unpaid payments including any expenses incurred by PAPPAKAYA in the process of collecting your payment.
      4. In the event of any dispute regarding a wager or winnings, PAPPAKAYA decision will be final and binding.
      5. PAPPAKAYA reserves the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, PAPPAKAYA further reserves the right, at our sole discretion, to demand that you will provide PAPPAKAYA with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction.
      6. In the event that PAPPAKAYA will suspect fraud or fraudulent activity on your part or any of your payments are charged back, PAPPAKAYA will have the right to withhold any pay-out or winning amounts due to you and if necessary, to lawfully collect any payments owed by you.
      7. PAPPAKAYA reserves the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policy or rules determined in respect of an existing game or a new game.
  8. Sports Betting Rules
    1. In addition to these Terms and Conditions, the Sports Betting Rules shall apply to the Customer and be binding upon you in respect of your Participation in the Sportsbook.
    2. You agree to be bound by the Sports Betting Rules, which are hereby incorporated into these Terms and Conditions.
  9. Applicable Law and Jurisdiction
    1. The construction, validity and performance of this agreement will be governed by the laws of the Philippines. However, this shall not prevent PAPPAKAYA from bringing any action in the court of any other jurisdiction for injunctive or similar relief. The English language version of this Agreement will prevail over any other language version issued by PAPPAKAYA.
  10. Self Exclusion
    As part of our responsible gaming policy you may at any time contact us to limit your play or to exclude yourself totally from https://www.PAPPAKAYA.com, You may:
    • temporarily limit your play
    • permanently limit your play
    • exclude yourself from playing altogether
    You may set the parameters as to how you wish to be self excluded. You have the option of limiting your playing criteria temporarily for any period up to one year or having your playing criteria permanently limited. The third option available is that you can have your account permanently shut down.
    1. The procedure to set up self exclusion parameters is as follows:
      Write to https://www.PAPPAKAYA.com at cs@PAPPAKAYA.com providing the following information:
      • Account identifier to be excluded and contact details
      • Period for temporary exclusion (1 day to 1 year)
      • Any limits to be placed on your deposit activity and length of time for this limit. Note this may be a permanent request
      • Any limits to be placed on your session times and length of time for this limit. Note this may be a permanent request
      • Any limits to be placed on your wagering activity and length of time for this limit. Note this may be a permanent request
      • VAll account inquiries and changes will be subject to verification
    2. On receipt of correct information, PAPPAKAYA will confirm in writing that your requests have been implemented.
    3. At the end of the exclusion (if applicable) we will automatically reset your account. For customers who request permanent limitations resetting does not apply.
    4. To permanently shut down your account, please contact PAPPAKAYA at cs@ PAPPAKAYA.com notifying us of your request. Please include the following information:
      • Account identifier
      • Contact details
      • All account inquiries and changes will be subject to verification
  11. Promotions
    1. All promotional bonus offer is limited to one free open account per individual, family, legal registered address, email address, telephone number, payment account, IP Address, shared computer environment. We reserve the rights to withdraw the availability of any bonus offer to any customer or group of customers.
    2. Any bets placed on two opposite sides will not be taken into the calculation or count towards any rollover requirements.
    3. By participating in the promotion, you confirm that the name and address which are registered in your account are correct and up to date. Failure to provide this information may lead to disqualification from the promotion. You are also agree to PAPPAKAYA using your name, likeness and image on the Site, in marketing and promotion campaigns produced by or on behalf of PAPPAKAYA.
    4. Our promotion is only for entertainment purposes. PAPPAKAYA reserves the right to determine the eligibility of customers to participate in any promotion. We reserve the right to change, modify or terminate the Promotion, or any aspect of it, at any time with or without prior notice.
    5. The (Vietnamese/Cambodian) language version of this terms and conditions shall be the prevailing version of this promotion found in this page in the event of any discrepancy between any translated versions of the terms and conditions.
    6. PAPPAKAYA is the sole arbiter of these offers and its decision is final.